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MedConnect Clinics streamlined patient intake and follow-up by integrating their EHR system with HubSpot, reducing administrative workload, improving patient engagement by 25%, and enhancing appointment attendance rates.
MedConnect’s patient intake and appointment data were siloed in an EHR system, while marketing and patient engagement campaigns were managed in HubSpot, leading to manual data transfers, limited segmentation, missed engagement opportunities, and reporting challenges.
A secure, HIPAA-compliant middleware application was developed to automate patient sync,map custom fields, trigger automated workflows, and ensure compliance and security.
80% reduction in manual data handling
25% increase in patient engagement
Improved appointment attendance
Enhanced reporting in HubSpot
"The integration has made our patient communications seamless and efficient. We cannow engage patients at every step of their journey."
"The integration has made our patient communications seamless and efficient. We cannow engage patients at every step of their journey."
